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Modifying your Shipping AddressUpdated 8 months ago

If you realize you've accidentally provided an incorrect shipping address after placing your order, don't worry. Follow these steps to ensure your Ascrono package reaches you:

  1. Contact Customer Support

    • Contact us as at [email protected] soon as you notice the error in your shipping address.

      When contacting us, be ready to provide:
      a) Your order number
      b) The incorrect address you initially entered
      c) The correct shipping address

  2. Address Update:

    • Our team will update your shipping address in our system.
    • We'll ensure your package is directed to the correct location.

  3. Confirmation:

    • Once your address is updated and your package is ready to ship, we'll send you a confirmation email.
    • This email will include the updated shipping details.

  4. Track Your Order:

    • After receiving the confirmation email, you can track your order using our Tracking Page.


Remember, it's crucial to double-check your shipping information before completing your order to avoid delays. If you have any other concerns about your order, don't hesitate to reach out to our customer support team. We're here to ensure your Ascrono shopping experience is smooth and satisfactory.

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