Tracking the Status of your Return and RefundUpdated 8 months ago
We understand you want to stay informed about your return and refund process. Here's what you can expect after sending your item back to us:
- Inspection Process:
- Once we receive your returned item at our warehouse, our team will inspect the returned item and it typically takes 1-3 business days to complete the inspection
- Once we receive your returned item at our warehouse, our team will inspect the returned item and it typically takes 1-3 business days to complete the inspection
- Refund Initiation:
- If approved upon inspection, we'll process your refund immediately
- You'll receive an email confirmation that your refund has been initiated
- Refund Details:
- The refund will be issued to your original payment method
- The amount will be the full purchase price minus any applicable return shipping and handling fees
- Refunds typically take 5-10 business days to appear on your statement. The exact timing can vary depending on your bank or credit card company
We appreciate your patience throughout this process and are committed to making your return and refund experience as smooth as possible. If you have any additional questions, don't hesitate to reach out to our customer support team.