Webcam and Audio Issues when MacBook is DockedUpdated 8 months ago

If you encounter challenges with the webcam and audio output while using the docking station, try these steps to resolve the issue:

1. Webcam Solution:
   
   When your MacBook is docked with the lid closed, the built-in webcam is not accessible. We recommend using an external USB webcam to ensure video functionality during your calls or conferences.
   
   
2. Audio Solutions:
   
   To resolve audio output issues, you have several options:
   • Use a docking station adapter that includes a dedicated headphone jack
   • Connect your headphones to your monitor's auxiliary port, if available
   • Opt for Bluetooth headphones for a wireless audio experience

These solutions will help you maintain full audio and video capabilities while using our docking stations with your MacBook.

If you need further assistance or have any additional questions, please don't hesitate to reach out to our support team at [email protected]. We're here to help ensure you have the best possible experience with our products.