Dock or Adapters Not Working with MacBookUpdated 8 months ago

If you're using a MacBook with Apple Silicon (M1, M2, or M3 chip) and experiencing issues with docks or adapters, it may be due to a security feature introduced in macOS Ventura and continued in Sonoma. 

Here's how to resolve this:

1. Understanding the issue:
   
   
   • Apple Silicon Macs require approval for new USB or Thunderbolt devices.
   • This security feature protects your Mac from potentially malicious accessories.
     
     
2. How to allow accessories:
   
   a. Click on the Apple menu in the top-left corner
   b. Select "System Settings".
   
   c. Click on "Privacy & Security".
   
   d. Scroll down to find "Allow accessories to connect".
   
   e. Click the pop-up menu next to this option.
   
   f. Choose either:
   
   
   • "Automatically when unlocked" (recommended for most users)
   • "Always" (for maximum convenience, slightly lower security)
     
     
3. After changing this setting:
   
   
   • Disconnect and reconnect your dock or adapter.
   • It should now work without further prompts.

If you've followed these steps and still experience issues, please contact our technical support team for further assistance at [email protected].

You may also refer to our instructions page for more information: www.ascrn.com/DS-instructions