Apple Studio Display Not WorkingUpdated 8 months ago

If your Apple Studio Display isn't functioning correctly, try these steps:

1. Allow the accessory:
   
   
   • Thunderbolt monitors like the Studio Display need to be allowed as accessories on your MacBook. 
   • Refer to the article "Why aren't my dock or adapters working with my MacBook?" in our help center.
     
     
2. Update the firmware:
   
   
   • The latest firmware versions are 17 and 16.4, which include important improvements.
   • To check your current version:
     a. Press and hold the Option key
     b. Click Apple menu > System Information
     c. Click Graphics/Displays
     d. Look for "Display Firmware Version" in the Studio Display section
     
     
3. How to update:
   
   
   • Ensure your Mac is running macOS Monterey 12.3 or later
   • Go to Apple menu > System Settings > General > Software Update (or System Preferences > Software Update on macOS Monterey)
   • If an update is available, click "Update Now"
   • When ready, click "Restart" in the notification
     
     
4. After updating:
   
   
   • Unplug the Studio Display from power for at least 30 seconds
   • Plug it back in and test if the issue persists
     
     
5. New features in recent updates:
   
   
   • Firmware 17: Adds camera zoom, recenter, and manual framing (requires macOS Sonoma 14+)
   • Firmware 16.4: Adds support for in-field recalibration using Pro Display Calibrator

If you continue to experience issues after these steps, please contact our technical support team for further assistance at [email protected].